PRIVACY POLICY
Last updated: January 2026
Lakehouse & Co. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact us, or make a booking. By using this website, you agree to the practices outlined below.
INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us when you inquire about a stay, submit a contact form, or make a booking. This information may include your name, email address, phone number, booking details, and any other information you choose to share with us.
We may also collect limited non-personal information automatically, such as browser type, device information, and general website usage data, to help us understand how visitors use our site and improve the overall experience.
HOW YOUR INFORMATION IS USED
Your information is used solely for purposes related to your stay and communication with Lakehouse & Co. This includes responding to inquiries, processing bookings and payments, sharing arrival details, and providing important information before or during your stay.
We may also use your information to improve our website, ensure security, and maintain accurate records. We do not use your information for unsolicited marketing.
SHARING YOUR INFORMATION
We respect your privacy and do not sell, rent, or trade your personal information to third parties. Your information may only be shared when necessary to complete your booking or comply with legal requirements, such as payment processing or responding to lawful requests.
PAYMENT INFORMATION
All payments are processed securely via Interac e-Transfer. Lakehouse & Co. does not store or retain your banking or payment details beyond what is required to confirm and manage your reservation.
COOKIES & WEBSITE ANALYTICS
Our website may use cookies or similar technologies to improve functionality and understand how visitors interact with the site. Cookies help us analyze traffic and enhance user experience but do not collect personally identifiable information. You can disable cookies through your browser settings if you prefer.
DATA SECURITY
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is completely secure, we strive to use commercially acceptable means to safeguard your information.
THIRD-PARTY LINKS
Our website may include links to third-party websites, such as booking platforms or mapping services. We are not responsible for the privacy practices or content of those external sites and encourage you to review their privacy policies separately.
YOUR RIGHTS
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to privacy-related requests within a reasonable timeframe.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.
CONTACT US
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us before or after booking. We’re always happy to help.